Returns & Exchanges

At ONE SHEAR, we stand behind the quality of our gear and offer a 30-day return window for items in original, unused condition. If you are not completely satisfied with your purchase, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unused, in their original packaging, and within the 30-day window from the date of delivery.

• 2.
  Start Your Request

  Contact our support team or use our online portal with your order number and email address to receive a Return Authorization (RA) number.

• 3.
  Pack and Ship

  Securely pack your items and include your RA number inside the box; use a trackable shipping service to send the package back to our warehouse.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.